Privacy policy
PRIVACY POLICY
Sendy Shades ("Sendy Shades," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase our products, subscribe to our communications, or otherwise interact with us.
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CONTACT INFORMATION
Email: sendyshades.help@gmail.com
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INFORMATION WE COLLECT
We may collect information you provide directly to us, including:
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Name
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Email address
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Phone number
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Billing address
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Shipping address
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Order information
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Customer support communications
We may also automatically collect certain information about your device and website usage, including:
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IP address
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Browser type
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Device information
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Website activity
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Cookies and similar tracking technologies
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HOW WE USE YOUR INFORMATION
We may use your information to:
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Process and fulfill orders
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Provide customer support
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Communicate with you regarding orders and services
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Improve our website and customer experience
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Prevent fraud and abuse
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Send marketing communications when permitted by law
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Comply with legal obligations
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SMS COMMUNICATIONS
If you provide your mobile phone number and opt in to receive text messages from Sendy Shades, you consent to receive recurring automated marketing and promotional text messages, transactional messages, order notifications, cart reminders, and customer service communications.
Consent to receive marketing text messages is not a condition of purchase.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us at sendyshades.help@gmail.com.
For additional information regarding our text messaging program, please review our SMS Terms & Conditions.
Mobile opt-in information, consent records, and phone numbers collected for SMS communications will not be sold or shared with third parties for their own marketing purposes.
We may share information with messaging providers and service providers solely for the purpose of operating and delivering our SMS messaging program.
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COOKIES AND TRACKING TECHNOLOGIES
We use cookies, pixels, analytics tools, and similar technologies to improve website functionality, analyze website traffic, personalize content, and support advertising efforts.
You may adjust your browser settings to manage cookies; however, certain website features may not function properly if cookies are disabled.
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INFORMATION SHARING
We may share information with:
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Payment processors
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Shipping and fulfillment providers
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Website hosting providers
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Analytics providers
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Marketing service providers
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SMS and email service providers
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Legal authorities when required by law
We do not sell your personal information.
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DATA SECURITY
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
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DATA RETENTION
We retain personal information only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
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YOUR RIGHTS
Depending on your location, you may have rights regarding your personal information, including:
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Access
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Correction
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Deletion
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Data portability
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Withdrawal of consent
To exercise these rights, contact us at:
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THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party websites.
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CHILDREN'S PRIVACY
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
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CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Any changes will become effective when posted on this page.
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CONTACT US
Questions regarding this Privacy Policy may be directed to: